Introduction to the Electric Utility Workshop.pdf

This course is designed to acquaint non-technical utility employees with the basics of their industry from the generation to the distribution of electricity.  The workshop will focus on five areas: an overview to electricity and electrical power systems, information on conventional production methods, alternative technologies, transmission and distribution systems and customer service.  The course places emphasis on understanding various words, terms, and phrases unique to the electric power industry. Participants will gain a clear insight into how electricity works for the end-use customer.